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Building a Community Management Strategy That Actually Creates Connection
The concept of managing communities may seem straightforward.
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Human Connection is the most valuable gift we can give this Christmas. — Peta Sitcheff
15 years ago, I remember booking surgeries for patients on the 23rd of December & naively thinking to myself, “who on earth would want an operation two days before Christmas?” For me, I’d never known Christmas to be any different…
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Six Tips to Strengthen Customer Connection through Conversation — Peta Sitcheff
How can we improve the level of engagement & strengthen human connection through conversation? Here are six tips to consider in your planning: 1) Concentrate on the conversation your customer is ready to have in the moment There is a…
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